Terms and Conditions
Advance reservations are available for a minimum length of seven nights.
For last-minute bookings, shorter stay lengths may be available.
Deposits are required at reservation stage as follows to guarantee a booking:
£500 Deposit for bookings under 30 nights
£1000 Deposit for bookings over 30 nights
Deposits will be refunded after departure minus any incidental and/or agreed dilapidation charges. The Guest will be notified of such charges in writing at the earliest opportunity, in advance of their departure if possible.
Payment of the full accommodation fee will be required 6 weeks prior to the date of arrival.
Payments may be made via Bank transfer or credit card. Should you wish to pay by Bank transfer please contact us for our bank details: firstname.lastname@example.org or 020 7730 9131.
We accept, MasterCard, Visa, American Express and Switch. For credit card payments please complete the ‘Credit Card Payment’ section on the registration form. A photocopy of the credit card holder’s passport or driving licence is also required for credit card payments.
Please be advised that accommodation may be revoked in the event that our payment terms are not adhered to.
On arrival, a £1 pre-authorisation via chip and pin will be required from the same card used to pay for the accommodation charges.
Rates quoted are per apartment, per week, in pounds sterling and are subject to availability at the time of reservation.
Rates are quoted exclusive of VAT at 20% for all stays up to 28 nights. After 28 consecutive nights, the rate of VAT decreases to 4%.
The rate is inclusive of all utilities i.e. gas, electric and rates but the Guest shall be responsible for the cost of all telephone calls made from the apartment during their occupancy.
Please note that only the number of guests outlined at booking are authorised to stay in the apartment and any additional occupants (excluding infants) may incur a charge for extra bedding or beds. If more guests are staying in the apartment than our maximum capacity allows, you will be in breach of our health and safety policy and we reserve the right to revoke accommodation.
Maximum capacity per apartment:
Studio: 2 guests.
Classic and Large 1 Bedroom: 3 guests.
Classic and Large 2 Bedroom: 5 guests.